The Crystal Cove® is a small family business set in the beautiful coastal city of Swansea in South Wales.
We pride ourselves on our personal customer service and attention to detail and always welcome comments and feedback from our customers. We love hearing about the stories behind our customers and their orders, such as ordering for a special occasion or a special treat and we will always do our best to go the extra mile to help our customers. If there is ever any issue we do not shy away from putting it right and this is why our customers have confidence in us and enjoy the experience they have when dealing with us.
Since we began in 2010, we have been lucky to have worked with many brides to design and create their jewellery for themselves and their wedding party for the big day. We have also been honoured to be a part of many other special occasions such as milestone birthdays, graduations, anniversaries, Mother’s Day and Valentine’s Day to name just a few. There is nothing better than to know our jewellery has been part of so many special moments.
Our personal approach to customer service means that we often work one to one with customers to help them pick out the right piece of jewellery or even to design their own piece of Swarovski® crystal jewellery so they have just what they had in mind and also they get something with more meaning as they have been involved in creating it. We can also help customers who may not know where to begin by offering our experience and suggestions and building from there.
We value our customers and that is the overriding feeling we hope we portray through our business to each and every customer.
There are a number of ways in which to contact us. The quickest way is by email or even through social media. You can also phone or write. All the information is below:
Phone: 01792 873189
296 Swansea Road
All of our social media icons can be found along the top of the page, alternatively, you can use the links below:
You can order online with us 24/7. If you wish to contact us, our opening times are as follows:
Monday to Friday
9am – 6pm
Saturday and Sunday